
When you join the CR Software family, you become part of a philosophy of constant development and evolution. CR Software has a program of enhancements that are typically released annually at the very least and often will create new release versions even more often. CR Software has a comprehensive information gathering and evaluation process that includes an advisory council that reviews the software and suggests enhancements and augmentations and an annual User’s conference that also give recommendations for enriching the software; and, a majority of these suggestions are implemented in the enhancement release process and are incorporated into the software.
Installation and training services are another key area that you receive the benefit of CR Software’s over 20 years of experience and insight. The CR Software installation and training process is unrivaled in the industry. We give you structure, direction, accountability and insight as we walk you through each comprehensive step of coming onto the CR Software product line. Our installation team regularly gets rave reviews from our new clients, and it is not unusual for our new clients to be truly amazed at how structured and painless the installation team makes the conversion to the CR Software platform. Experience has its benefits, and as a new client of CR Software you will be impressed with the structure, experience and training expertise that you will receive as you get up and running on the CR Software platform.
But the array of services that CR Software offers doesn’t end there. Too many clients of software companies run into conflicts between the various vendors that impact their collections software, not with CR Software. With CR Software, rather than shy away from ancillary aspects of collections software, we embrace these functions and offer you our expertise in these key areas. CR Software provides both hardware consulting services and will specify and provide the hardware you need to run your collections operations. Then when you need to understand how things like security, firewalls, encryption, back-ups, data redundancy, HIPAA, multiple locations, off-shoring, data conversion, automation of processes, document imaging, web interfaces and many more, CR Software has a professional services staff that will provide unrivaled expertise to help your state-of-the-art software operate in a state-of-the-art environment.